We want you to be happy with your purchase. If something isn’t right, here’s how returns work.
You may request a return within 7 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and accompanied by your order number or proof of purchase.
If an item arrives damaged or develops a fault, contact us within 48 hours of delivery with photos of the issue. We’ll arrange a replacement, repair, or refund at no extra cost to you.
If you simply change your mind, you’re welcome to return the item within the 7-day window, but return delivery costs are the customer’s responsibility unless the item was faulty or incorrectly sent.
Contact us with your order number and the reason for the return. We’ll confirm eligibility and let you know the next steps, including where to send or drop off the item.
Once we’ve received and inspected the returned item, we’ll notify you of the outcome. Approved refunds are processed back to your original payment method within a few business days.